Buying with us
It is a well known fact that moving home is one of the most stressful events of our lives and probably the biggest financial decision that you will make; it is enough to make anyone’s hair stand on end.
Hopefully our guide to buying will helping you to make your home-buying experience in Rochester, Chatham, Gillingham or one of the surrounding Medway towns as easy and as problem free as possible.
Our sales team has an extensive knowledge of the Medway market place and can offer excellent advice, whether you are looking to buy a house or apartment.
Once you have decided to buy, you will need to register with us; this can be done at our offices, online, or over the phone.
We will ask a range of questions to establish your requirements; and what type of property you are looking for.
We care about what you are looking for and want to find you your dream home. We will not send you over details of totally irrelevant properties.
How buying with us works
Six stages from saving your search to keys at noon on moving day.
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03Register for property alerts
Don't miss out on your ideal property ever again
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05Conveyancing
Searches, survey, enquiries, contracts. Several weeks of solicitor work between accepted offer and exchange. We chase weekly so it doesn't drift.
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06Exchange & complete
Exchange locks the deal in; completion is moving day. Usually one to four weeks between the two. Keys handed over at noon.
Properties for sale
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For sale Recent buyers
“They knew the area inside out and steered us away from two homes we'd have made offers on otherwise. Found us the right place within a month.”
“First-time buyers and we were nervous. They walked us through every step, answered every question, and made it feel like a manageable thing rather than a leap.”
Buyer FAQs
How much deposit do I need?
Typically 5–10% for first-time buyers, more for movers. Speak to a mortgage broker for an exact figure based on the home you're after and your circumstances.
Do I need an Agreement in Principle before I view?
Not strictly — but you'll move much faster when you find the right home. Sellers (and we) take offers with an AiP attached far more seriously, especially on a competitive listing.
What surveys do I need?
A RICS HomeBuyer Report is fine for most modern and Edwardian/Victorian homes in decent condition. Go for a full structural survey if the property is pre-1900, has unusual construction, or anything caught your eye on viewings that you want a professional to check.
What should I budget for Stamp Duty Land Tax?
Stamp Duty depends on whether you're a first-time buyer, mover, or buying an additional property — and how the home is priced relative to current bands. The HMRC calculator gives an exact figure for your situation. We'll happily walk through realistic numbers with you at the offer stage.
What is gazumping and can it happen to me?
Until contracts are exchanged, the seller can accept a higher offer from a different buyer — that's gazumping. It's legal, but uncommon when an agent communicates honestly with both sides. We stay in touch with every prospective buyer through conveyancing, so if interest re-emerges we tell you straight rather than letting it become a surprise at week eight.
Can the sale fall through before exchange?
Until contracts exchange, either side can walk away. Around one in three sales fall through nationally — far fewer with us, because we vet chains carefully and chase solicitors weekly. We'd rather lose a deal at offer than at week ten.